Our professional guards have completed extensive in-house manned guarding training to the highest industry standards. This means that customers receive a level of service that always meets their exact requirements. With the sole objective of protecting people, property, assets and general business interests in the most effective manner possible, we value our people and the skills they offer – an ethos that means we enjoy industry leading staff retention rates.
We also deploy highly experienced Supervisors who are capable of directing effective operational delivery on a 24/7 basis. Just as importantly, every one of our team is backed-up by appropriately trained reservists, ensuring that service standards are fully maintained during any periods of holiday or sickness.
These principles are enshrined in our Customer Charter, which is based around the acronym PRIDE – pro-activity, reliability, integrity, delivery and enthusiasm. It details how we will regularly review and improve our service; be enthusiastic, trustworthy, honest and ethical; and conduct our business in a way that is as transparent as possible.